Creative Problem Solving

Schedule
Jan | Feb | Mar 2022
Duration
1 Days
Difficulty
Intermediate
Methodology
Online Live | Onsite

Overview

This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data will be covered during class.

OBJECTIVES

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

COURSE OUTLINE

  • Workshop Objectives
  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?
  • Case Study
  • Module Two: Review Questions
  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information
  • Case Study
  • Module Three: Review Questions
  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement
  • Case Study
  • Module Four: Review Questions
  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
  • Case Study
  • Module Five: Review Questions
  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
  • Case Study
  • Module Five: Review Questions
  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method
  • Case Study
  • Module Seven: Review Questions
  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis
  • Case Study
  • Module Eight: Review Questions
  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Case Study
  • Module Nine: Review Questions
  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting
  • Case Study
  • Module Ten: Review Questions
  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements
  • Case Study
  • Module Eleven: Review Questions
  • Words from the Wise
  • Lessons Learned

Instructor

Mark Steele

Mark is certified trainer with 20+ years of experience in gulf and London. He has trained batches, corporates, individuals and companies from all over the world.

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